Community
Custom commands
Ship FAQ answers and staff macros without deploying a second bot. Prefix commands and keyword triggers share the ModShield dashboard.
- Prefix commands
- Keyword triggers
- Placeholders
- Discord + Telegram
Why teams turn it on
FAQ on demand
Rules, links, and “how do I verify?” answers live in one place staff can edit.
Keyword auto-replies
Catch repeated questions even when members forget the command name.
Same ops model
Team roles that edit filters can edit commands — no shadow admin list.
How it works
1. Define a trigger
A prefix command or keyword pattern maps to a response template.
2. Member hits it
ModShield replies with placeholders filled for user and server context.
3. Staff iterate
Update text when policy changes without redeploying anything.
Real situations
Support macros
!apply, !roles, !events — consistent answers every time.
Keyword redirects
Mentions of “nitro” auto-point to the scam policy channel.
FAQ
Does this replace slash commands?
No. Slash stays for ModShield moderation. Custom commands cover your community’s own macros.